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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

Mexico City Celebrates H-D 110th Anniversary With City’s Largest Motorcycle Parade

As part of Harley-Davidson’s global 110th anniversary celebration, over 5000 motorcyclists descended upon Mexico City to join in the festive occasion, making this Mexico City’s largest motorcycle parade in history. Serving as Grand Marshalls for the parade, Mayor Dr. Miguel Angel Mancera, Minister of Public Safety Dr.

Harley-Davidson in China

Harley-Davidson opened its first dealer in China in 2005, they now have four dealers operating nationwide (Shanghai, Beijing, Qingdao and Hong Kong). Harley reported that sales had doubled in China last year and plans to open four new dealerships this year (Wenzhou, Xiamen, Dalian and Chengdu). According to Rodney Copes, Harley’s Vice President of international sales, China is the fastest growing market for the American motorcycle manufacture.