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2015 Harley-Davidson CVO Lineup Revealed

Harley-Davidson revealed its four-model Custom Vehicle Operations lineup for 2015, adding new CVO versions of the Road Glide Ultra and Street Glide to go with the returning CVO Softail Deluxe and CVO Limited. Our own Evans Brasfield is currently in Sonoma, Calif., for Harley-Davidson’s 2015 press launch, and he’ll have full first ride reports later this week. For now, let’s take a look at the CVO models.

Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

Harley-Davidson Hires ex-GM Engineer Federico

Harley-Davidson has hired a former General Motors engineer and executive, most recently recognized for leading the automaker’s internal investigation of its ignition switch fiasco that resulted in a recall of 2.6 million vehicles. Jim Federico retired from GM on May 5 after working in various roles with the company over nearly four decades, most recently as executive director of global vehicle integration. Federico will join Harley-Davidson on June 2 as vice president of engineering.