INTERNATIONAL BUYERS PLEASE CONTACT ME FOR CORRECT POSTAGE IF NOT SPECIFIED
We are Located in Western Australia and there can be a time delay in you receiving your item due to distance, so please be patient
ebay say 1-6 working days for postage, this is incorrect, it's 1 day to 3 weeks
Most parcels will be sent via Australia Post when possible
My parcels generally have very fast delivery times, depending on where you live in Australia and Australia Post, as once I post the item, I have no control over how long the takes to deliver it, or how long you take to pick it up. But if your parcel does not show up in a timely manner and you have checked that your local post office does not have it on a shelf out back
Please contact me, as I am more than happy to file lost claim form with Australia Post to find your item or have you reimbursed for the item missing if this is the case,
If item is damaged in transit then it is similar to the above but you as the receiver will be required to fill out all applicable paperwork to make the claim and supply aust post with all packaging item sent with. we will send you a email with original postal receipt when available
As i take great care whilst packaging (where applicable) your items should generally not arrive damage in transit
Most larger, heavier, expensive and some other items are sent via courier only and can not be delivered to post office boxes, so we will be in contact for a alternative address and contact number
we do take returns on certain items depending on items purchased and reasons for return. before return of purchased items please contact seller.
if items being returned are because of wrong item chosen by customer or are not required. we will accept no freight charges credited
if items are wrongly described in sale advert and not correct to listing then freight charges will be paid to maximum as initial sale agreement.
items not returnable under any circumstances are electrical items, fitted or tried items and damaged due to incorrect fitment or damaged in transit items.
damaged in transit items please contact us first and we will advise how to proceed